TEN TRENDS SHAPING CONTACTLESS TECH IN TRAVEL

여행 산업의 10가지 비대면 기술 트렌드

1. An omnichannel check-in experience

2. Automation to amplify the guest experience

3. Death of the traditional hotel lobby?

4. Mobile wallets streamline contactless check-in

5. The rebirth of in-lobby kiosks

6. Front-desk agent role evolves

7. Utilize contactless to increase revenue opportunities

8. Utilize tech to manage labor issues

9. Personalization as a competitive differentiator

10. Demand is digital