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H.I.S. plans eight more robot-staffed Henn na Hotels across Japan

What AI can and can’t do (yet) for your business

Testing Alexa in a hotel room: We used Amazon’s voice assistant inside a swanky Las Vegas suite

Travel Micro-Moments Guide: How to Be There and Be Useful for Travelers

Coping with success: Managing overcrowding in tourism destinations

Cognitive virtual agent Amelia debuts on NSW GovDC

WHAT DOES ATTRIBUTE-BASED SHOPPING (ABS) MEAN FOR HOTELS?

The role of social media content across the travel buyer journey

Micro-Moments Now: Why expectations for 'right now' are on the rise

Micro-Moments Now: Three New Consumer Behaviors Playing Out in Google Search Data

How micro-moments are reshaping the travel customer journey