HDV Insights

Next best experience: How AI can power every customer interaction

Smart airports: Clearing the runway for digital takeoff

New front door to the internet: Winning in the age of AI search

China Auto Consumer Insights 2025: Gaining momentum

The transformative potential of AI in Romania’s public sector

The 2025 McKinsey Global Payments Report: Competing systems, contested outcomes

In pursuit of clean data for an agentic travel future

Kayak bets on AI search to change booking behavior Travel platforms rush into conversational AI, but travelers may not follow as quickly

How to lead through the AI disruption

Europe’s underrated superpower: how travel industry drives economic competitiveness

An update on European consumer sentiment: Cautious, but gearing up for the holidays

The agentic organization: Contours of the next paradigm for the AI era