HDV Insights

What can we learn from top tourism boards about the digital experience?

Understanding Hotel Giant IHG

Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain

Booking.com talks up importance of reviews in travel decisions, especially for rentals

The A-to-Gen Z of travel loyalty

Frustration with online travel booking continues as consumers consult more sites

5 Clever Ways to Increase Hotel Revenue with Guest Experience

메리어트의 핫 럭셔리! 상하이 에디션 호텔 Shanghai Edition Hotel - 소셜로비와 객실

Service design in government

[미리 바캉스] 고객 위해 새로운 계란요리 처음 만든 그 호텔

투숙객 대신 한정판 운동화 사다주는 호텔 있다는데

Ctrip’s Instagram-like platform attracts more than 1M daily users