HDV Insights

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Rebooting customer experience to bring back the magic of travel

Guest Satisfaction Declines among Hotels Operated by Largest Third-Party Management Companies, J.D. Power Finds

Narrow Best-Price Clauses Between Platforms and Hotels: German Federal Court of Justice Overturns Court Decision that Ruled These Permissible Under Antitrust Rules

China Hotel Performance Update

Rebooting Hospitality — How technology will shape the future of guest experience

Where are the housekeepers? COVID-19 guidelines, labor shortage affect hotel housekeeping service

Tokyo Olympics and the difficult-to-project impact on hotel performance

Taiwan hotel performance update

Webinar Recording: COVID-19 impact on Asia Pacific hotel performance - 18 June

Travel App Installs Doubled Year-Over-Year in May as U.S. Vaccination Rate Nears 50%

Travel app offers skittish vacationers 60-day freeze on hotel rates

Back to Basics: 5 ways marketers can help design a positive user experience