HDV Insights

검색은 AI Chat으로 하면 좋습니다.

뛰어난 고객 서비스는 단순히 문제를 해결하는 것을 넘어, 고객에게 깊은 감동을 선사하며 자발적인 바이럴 마케팅으로 이어져 브랜드 가치를 극대화합니다. 본 사례들은 고객 경험이 기업의 평판과 성장을 좌우하는 가장 강력한 핵심 동력임을 명확히 입증합니다.

US Travel Predicts Turnaround in Second Quarter of 2021

What people really steal from hotels and restaurants – and how some businesses turn that theft to their advantage

RIP THIRD-PARTY COOKIES: ARE MARKETERS READY?

Mirae Asset wins U.S. lawsuit against China's Anbang on scrapped $5.8 billion hotel deal

Who Is ‘Andy Bang’? A Ritz-Carlton Mystery Gets Its Day in Court

Airbnb seeks valuation of up to $35 billion in its IPO

First-party data playbook for marketing: A guide to inspire APAC brands

Airbnb's IPO filing - what the travel industry can learn from a unique marketing playbook

US hotels took first step backward in October

Bouncing Back 2021 Playbook

The rise of direct bookings over OTAs