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Booking.com Hit With $530 Million Fine From Spanish Regulators

Airline held liable for its chatbot giving passenger bad advice - what this means for travellers

CoStar, luxury hotels hit with US consumer price-fixing lawsuit

The Future of Strategic Measurement: Enhancing KPIs With AI

BOOKING.COM HAD THE MOST-WATCHED SUPER BOWL COMMERCIAL WITH ITS TINA FEY AD

NEXT-GEN CUSTOMER SERVICE FOR HOSPITALITY: BALANCE HIGH-TOUCH, HIGH-TECH

호스피탈리티 브랜드 CNT가 직원 유니폼을 패션 하우스와 협업해 오트 쿠튀르의 영역으로 끌어올렸습니다. 이는 고객 경험의 품격을 높이고 브랜드 가치를 재정의하려는 전략적 움직임으로 해석됩니다.

Airbnb plans to use AI, including its GamePlanner acquisition, to create the ‘ultimate concierge’

Expedia Recorded $326 Million in Losses on Its Stake in Amex Global Business Travel Group

Many Investors Believe That Tripadvisor Is an Outdated Brand. But Almost Half of Its Revenue Now Comes From 1 of the Hottest Growth Platforms in the Entire Travel Industry