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Airline Passengers Welcome More Digital Solutions to Common Travel Problems

Marriott’s Merger of Hotel Rewards Programs Tests Members’ Loyalty

Luxury Hotel Loyalty Programs Are Missing Out on Experiences

Creating a Netflix-for-airlines loyalty model at $30/month

How U.S. and UK Travelers Differ When on the Company Dime

Leading Hotels of the World Revamps Its Loyalty Program

Tours and activities providers bring experiences to Google search and maps

TripAdvisor declares fake reviewer jail term a "landmark ruling"

New Hilton-Foursquare Mobile Concierge Is a Promising But Missed Opportunity

Amazon now dominates Google in product search

Major Hotels Will Give Panic Buttons to Staff to Help Protect Them From Harassment and Assault

Marriott International to Provide Personal Alert Devices for Housekeepers and Other Hotel Associates Across the US and Canada