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작년 7월에 영국 경쟁 관리 당국(Competition and Markets Authority, 우리나라 공정위 같은 곳)에서 호텔 예약 사이트들의 잘못된 정보 제공을 규제하는 것을 검토 중이라고 전해드렸는데요.

How airlines can sweat existing assets to capture in-flight eyeballs

Customer First: Personalizing the Customer-Care Journey

The stadium experience_Keeping sports fans engaged—and loyal

STR HOTEL STOCK INDEX

Expedia reports double-digit growth in key metrics in 2018, continues international push

3 Personalization Principles for Marketers

Drinkable' potato chips: the products keeping your phone grease-free

Business travelers continue to spend big on Uber and Lyft, food delivery services gaining share

Airbnb hires airline veteran Fred Reid to oversee "transportation", but rules out obvious options

Are Influencers Over?