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Guest Loyalty Programs Provide, But They Cost

Chinese Tourists Are Ready to Book Trips, But 2019 Levels Are Far Off

AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI

What Consumers Want (and Don’t Want) in Smart-Home Tech

The Things Hotels Still Can’t Get Right

Don’t Overlook Your Mature Consumers

Americans Say They Want Eco-Friendly Vacations. But Few Make It a Priority

Why Chinese tourists are not totally ready to make a revenge comeback

여행업계가 녹색 미래를 고민하지만, 관광객들은 생태적 지속가능성을 중요하게 여기면서도 추가 비용 지불에는 매우 소극적인 태도를 보입니다. 젊은 세대가 고령층보다 비용 지불에 관대한 경향을 보이지만, 전반적으로 지속가능성 비용 부담 의지는 낮은 수준입니다.

Customers want control over their data — and won’t hesitate to switch brands to get it

HOW MUCH ARE HOTELS LOSING BY NOT CONTROLLING PRICES?

NUMBER OF RUSSIAN TOURISTS IN EUROPE DROPPED BY 90% IN 2022