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Death of the concierge? Hotel staff threaten strike after Alexa devices installed in rooms

STR: EMEA, Central/South America hotel performance for August 2018

25hours Hotels Pilots Its Own Concierge Service for Local Communities

Why hotels should take cues from home-sharing, stop "obsession with direct booking"

Tours and activities providers bring experiences to Google search and maps

Hotel Trends 2019: What You Need to Know

Hotel Workers Fret Over a New Rival: Alexa at the Front Desk

Back in the offline world, part 4: High-tech versus high-touch hotels

Kayak adds AR-powered bag measurement tool, Siri Shortcuts to mobile app

Chinese millennials nearly doubled travel spending in the past year

지난 8/29일 AD(ArchitecturalDigest)에서 선정한 턴다운(Turndown) 서비스가 좋은 호텔을 주제로 기사를 냈네요.

TripAdvisor plots social network, goes all-in on personalization