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Skift Megatrends 2026 - 11. Connected Journeys: Hospitality Becomes an Always-On Relationship

Skift Megatrends 2026 - 16. Cracks Emerge in the Online Travel Agency Oligopoly

THE VALUE OF CORPORATE TRAVEL 2025: An Analysis of Managed Travel Segments and Channel Behavior

Hotel Guests Have Never Been More (Dis)Loyal, But Some Brands Get It

More Clarity, More Experiences: What’s Next for Hotel Loyalty

THE LOYALTY VALUE PLAYBOOK: Redemption Experience and Cash Spend as the New Benchmarks for Customer Growth

For Hotel Owners Loyalty Program Benefits and Costs Continue to Rise

Hotels that don’t lean into agentic hotel distribution will become invisible to travelers. Here’s how to stay seen.

The New Guest Experience Economy Transforming the In-Room Experience for the Next Era of Vacation Rentals with LG Pro:Centric Stay

Kong vs. Godzilla: US Banks and Airlines Fight for Traveler Loyalty

The five developments driving the evolution of U.S. OTAs

Why AI agents fall short in fragmented hospitality tech—And how MCP fixes this