HDV Insights

Why AI-enabled customer service is key to scaling telco personalization

The State of Hotel sales, marketing, and revenue optimization talent

Booking.com Hit With $530 Million Fine From Spanish Regulators

Airline held liable for its chatbot giving passenger bad advice - what this means for travellers

Hotel Distribution: The real cost of direct sales at the dawn of AI

The Future of Strategic Measurement: Enhancing KPIs With AI

Airbnb plans to use AI, including its GamePlanner acquisition, to create the ‘ultimate concierge’

딜로이트 보고서는 아시아 태평양 지역 내 생성형 AI의 확산과 실제 적용 사례를 조명하며, 동시에 각국 정부가 직면한 규제 과제와 정책적 대응 방향을 심층적으로 분석합니다. 이 보고서는 기술 발전과 책임 있는 활용을 위한 균형점 모색에 중요한 통찰을 제공합니다.

A new way to discover places with generative AI in Maps

PHOCUSWRIGHT RESEARCH EXPLORES TRAVELERS’ COMFORT USING GENAI

Introduction to Artificial Intelligence (AI) Technology: Guide for Travel & Tourism Leaders