HDV Insights

Middle East travel: Shaping the future through growth and innovation

Message received: WhatsApp’s role in travel industry

Business Travel Optimism Rebounds as Evolving Patterns, Policies and Technologies Shape the Industry, According to Latest GBTA Poll

Assistance needed: How airlines can improve the experience for vulnerable travelers

Hotels push live ChatGPT integrations as AI search goes bookable

The new frontier of guest experience

AI’s new gatekeepers: How Booking.com and Expedia are hijacking the future of travel

Chat as the new influencer: From conversations to clicks: the new era of travel tech

How gen AI is reinventing voice technology in travel

How People Around the World View AI More are concerned than excited about its use, and more trust their own country and the EU to regulate it than trust the U.S. or China

American Airlines launches gen AI tool

Why AI agents fall short in fragmented hospitality tech—And how MCP fixes this