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Death of the concierge? Hotel staff threaten strike after Alexa devices installed in rooms

25hours Hotels Pilots Its Own Concierge Service for Local Communities

Why hotels should take cues from home-sharing, stop "obsession with direct booking"

Back in the offline world, part 4: High-tech versus high-touch hotels

메리어트 인터 "셀렉트서비스브랜드 호텔 3개 추가 오픈 예정"

TripAdvisor plots social network, goes all-in on personalization

Back in the offline world, part 3: Tours and activities

롯데호텔서울, 9년연속 비즈니스트래블러 선정 '서울 최고 호텔'

TUI Group acquires tours and activities online agency Musement

웨스틴조선호텔, 하비박스 `콜라보` 디자인엽서 DIY 취미키트 출시

New Hilton-Foursquare Mobile Concierge Is a Promising But Missed Opportunity

Upsell conversion, mobile communication top list of opportunities for hoteliers