HDV Insights

Airbnb Is Testing Airport Pickups. Are Flights Next?

The anatomy of perfect content: How marketers can reach consumers in the AI era

Is Staffing Eroding Customer Experience?

Beyond the Hotel Room: How Hospitality Brands Are Earning Loyalty Across the Journey

Airbnb tests pay-to-play visibility for “best guests” (LOYALTY PROGRAM TEST?)

Booking Holdings’ CEO on building the world’s largest travel platform

IHG plans AI-compatible hotel content platform

Luxury Hospitality Moves Beyond Opulence

IHG Hotels & Resorts unveils new premium collection brand, Noted Collection™

Direct booking decline across global experiences industry Rising acquisition costs and AI-driven discovery shifts make direct sales harder to sustain

Airbnb is testing out AI search with a 'small percentage' of users

Chesky Disses Rivals’ Chatbots — Calls Airbnb’s AI ‘Impossible to Replicate’